Managed RIM Services

 

An in-house Records and Information Management (RIM) team provides critical services to the organization. However, the function can often be significantly optimized and enhanced through a managed services arrangement. Integra’s proven approach, executed by our experienced team, can help your organization meet and exceed its financial and operational objectives.

Our exceptional client service skills, flexibility and commitment to operational excellence are what set us apart. We develop our offering to take advantage of your existing IT infrastructure or by using our leading IT toolset. Either way, technology is never an obstacle as we are vendor-neutral and are only interested in the best outcome for you. Our services range from the management of physical files to delivering electronic content to your desktop or device 24/7.

Call us today and we will arrange a discovery session to discuss how we can help you get the most out of your RIM program.

   

“We chose Integra to assist us with this initiative (Managed RIM Services) as they worked with us in a way that demonstrated they would be a partner to our business and not just a vendor. They have provided exceptional account management and customer service to both our management and technical teams. They work closely with our staff to ensure that the service is meeting and exceeding the service level agreement we have in place. They have gone above and beyond to meet our complex requirements and have delivered consistently high quality work on time and on budget. When unforeseen issues arise they are at the table working through them with us and doing so in a constructive manner, taking a practical approach that puts our needs first.”

Director, Information Technology